By Muhammad Mamman
The Nigeria Civil Aviation Authority (NCAA) has issued a stern reminder to air travellers to comply with safety regulations and cabin crew instructions, following recent altercations involving prominent figures and airline staff. Michael Achimugu, NCAA’s Director of Public Affairs and Consumer Protection, emphasised that adherence to aviation protocols is non-negotiable for ensuring passenger safety.
Speaking on Channels Television’s The Morning Brief on Tuesday, Achimugu described recent incidents involving Fuji music icon, King Wasiu Ayinde Marshal (KWAM 1), and a female passenger on an Ibom Air flight as “entirely preventable.” He cautioned that failure to follow crew directives could lead to severe repercussions, including being blacklisted by airlines. “Passengers must always obey cabin crew instructions. Aviation safety rules are in place to protect everyone on board,” he stated.
While clarifying that the NCAA lacks prosecutorial powers, Achimugu noted that airlines retain the authority to ban passengers deemed a safety risk. “Physical altercations or defiance of cabin crew are strictly prohibited,” he asserted, underscoring the importance of discipline in maintaining flight security.
The comments follow a widely circulated video of an altercation between an Ibom Air passenger and a staff member, which resulted in the passenger being barred from future flights with the airline. The decision sparked public debate, but Achimugu clarified that such measures fall within the discretion of individual carriers. The NCAA’s role, he explained, is limited to mediation, particularly when disputes escalate to legal proceedings.
The Ibom Air incident follows closely on the heels of a six-month ban imposed on KWAM 1 by the NCAA for disruptive behaviour at Abuja airport. Addressing concerns about impartiality, Achimugu warned that attempts to interfere with aircraft operations could be classified as terrorism under aviation law, with such cases referred to relevant security agencies.
“No matter the provocation, passengers should lodge formal complaints with the NCAA rather than resorting to self-help, which is unacceptable in aviation,” Achimugu advised. He also urged travellers to switch off mobile phones when instructed, highlighting the risk of interference with aircraft communication systems.
Achimugu called for mutual respect between passengers and crew, noting that the NCAA is intensifying public awareness campaigns on aviation regulations. “Passengers often focus on their rights while neglecting their responsibilities,” he remarked, urging a shift in mindset to ensure safer skies for all.
